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How to Submit a Ticket

Temporary Suspension of Live Chat Service

Our live chat service will be temporarily unavailable from [start date] to [end date] while we upgrade our systems. During this time, you can submit a ticket to our support team by following these steps:

  1. Visit our support page: [link to support page]
  2. Click on the "Submit a Ticket" button.
  3. Select the appropriate category and subcategory for your ticket.
  4. Provide a detailed description of your issue or inquiry.
  5. Include any relevant screenshots or attachments.
  6. Click on the "Submit" button.

Our support team will review your ticket and respond as soon as possible. We apologize for any inconvenience this may cause.


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